Frequently Asked Questions:
I would like to set up appointments for multiple people at the same time slot. How should I do that?
- Currently, our website booking system does not allow the same time slot to be booked from the same client account. If you would like to book for multiple people, please create separate accounts for each participant and book the appointments under their respective accounts.
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Do you have any promotions:
- Please view our Promotions & Packages page, or follow our social media for the most up-to-date promotions!
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Do you offer gift cards?
- We currently only offer physical gift cards. If you would like more information regarding gift cards, please get in touch with us through our website, call/text, or email.
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What time should I arrive for my appointment?
- We kindly ask our clients to arrive 5-10 minutes prior to the scheduled appointment time for check-in. During this time, we will go over details regarding your appointment, such as preferred pressure for massage services, skin type for facial services, etc.
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I can't make it to my appointment anymore. How can I cancel or reschedule?
- How do I reschedule or cancel my appointment?
Appointments may be rescheduled or canceled online through our booking portal or by contacting our office. Please note that online cancellations are not available within 1 hour of your scheduled appointment time. If you need to cancel within 1 hour of your appointment, you must call or text our office for assistance.
Cancellation and rescheduling fees may apply in accordance with our cancellation policy.